Bill Payment Options

Pay by Phone
  • To access account information or pay a bill 24 hours a day, call 877-853-6836.
  • Access the system using your account number and PIN (personal identification number).


Pay Online (www.bgmu.com)
  • By clicking Account Access/Bill Pay on our website, you can use an electronic check, debit card, or credit card to make a secure payment.
  • After signing in, you can also view your bill and see bill and payment history.
  • The ‘My Usage’ section provides graphs and information that can be used to analyze past and current usage.


Pay by Mail
  • Send your bill stub along with a check or money order to BGMU, P.O. Box 10360, Bowling Green, KY 42102-0360.


Pay in Person
  • Our main office is located at 801 Center Street.
  • You may come inside, use the drive-thru, or drop a payment in the night depository.
  • A self-serve kiosk is also located in our lobby.


Pay Using EFT (Electronic Funds Transfer)
  • Your payment will be drafted on the bill's due date.
  • You will receive a bill marked, “Bank Draft - Do Not Pay”.
  • Access your account online to sign up, or call 270-782-1200 for more information.
Levelized Payments  
  • Levelized payments smooth out heavy consumption/billing months in summer and winter. 
  • Payments are based on actual metered consumption of the current month and previous eleven months.
  • Call 270-782-1200 to sign up!